Companies in the healthcare information management industry are faced with constantly evolving rules and stringent regulations. Whether they are printing and assembling an enrollment kit, provider cards or an explanation of benefits, their customers – and their customers' customers – demand timely and accurate information and mail-kits. In addition, HIPAA regulations require that these types of mailers send out correct mail-kits correctly assembled with correct inserts inside to correct addressees. There is zero tolerance for error; mistakes can lead to substantial fines.

Surchin Advanced Mailing Technologies (SAMT) file-based and data-driven solutions for the HIPAA environment contribute substantially to zero-defect document processing workflows. We maintain a significant presence in the HIPAA-impacted document environment. Significantly, SAMT solutions allow senior executives at our accounts to leave work behind when they leave work. They know that mail-kits their businesses produce will be printed, finished and mailed according to service level commitments they have made to their customers.